Contracts Manager (Compliance) – Ringwood

Contracts Manager

Based in Ringwood, BH24

About us

We are Millstream Management Services (MMS), a progressive managing agent of privately owned leasehold Retirement Living accommodation.

We manage in excess of 191 developments - Nationally. That means we manage 7,557 apartments and provide our services to over 10,000 retired people.

However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future.

Join us and be part of a professional, award winning, customer focused team.

About the role

We’re looking for an experienced Contracts Manager to join the Property Management team to take the lead on setting up and managing our servicing and maintenance contracts, to ensure Millstream Management Services remain fully compliant and our buildings and systems are maintained to the highest quality standards, at the best price.

You will be based at our stunning new Head Office in Ringwood, supporting our H&S Advisor, Regional Managers and Area Managers.

It’s a busy and varied role; you will be responsible for negotiating, agreeing and managing the portfolio of National Agreements, rebates and subcontract agreements. You will establish performance led, long term supplier relationships focusing on value for money, service and product quality as well as continuous improvement to drive competitive edge.

You will support operational requirements, source new channels of supply, tendering, evaluation and selection of suppliers, negotiate group agreements managing the supply base efficiently and effectively.

The role will be varied and you will spend much of your time acting as the primary contact for the management of the servicing, maintenance and compliance contracts, dealing with subcontractors, developing supply options and contingency plans that support the Group plans.

This is an office based role with travel around the UK (predominantly Southern England) as required. Hours of work are 9.00am to 5.30pm, Monday to Thursday and 9am to 5pm on Fridays.

About you

It’s important that you have proven contract management and/or procurement experience gained ideally within property management, housing or facilities related setting. You will require experience of working on national agreements.

You will have strong negotiation skills, be methodical, analytical and evaluative as well as being able to build highly effective relationships both internally and externally.

Your communication skills will be professional and you will be passionate about the role you do. It’s important that you are able to build relationships with internal and external stakeholders of all levels. You will also have confident IT skills, be approachable, hardworking and flexible.

You will need to have a valid UK driver’s license.

How you’ll be rewarded

  • Competitive salary
  • Annual holiday entitlement - 24 days minimum + Bank Holidays
  • Day off on your birthday
  • Company car/van provision or cash for car alternative
  • Group Personal Pension Plan
  • Life Assurance
  • Private Medical Insurance
  • John Lewis vouchers - £200 to all expectant parents
  • Childcare Voucher Scheme
  • Eye Care Reimbursement Scheme
  • Colleague Introduction reward scheme
  • Land Introduction Bonus
  • Training Courses
  • Professional development

If you want to be part of our success story, please send your CV and a covering letter quoting reference number MIL1501 to